CCMA · 10%
Communication and Customer Service
Communication and Customer Service is 10% of the NHA Certified Clinical Medical Assistant (CCMA) (CCMA), administered by NHA. It falls under the Allied Health & Medicine category.
Back to CCMA OverviewDomain Details
| Detail | Information |
|---|---|
| Domain | Communication and Customer Service |
| Exam | NHA Certified Clinical Medical Assistant (CCMA) (CCMA) |
| Domain Weight | 10% |
| Governing Body | NHA |
| Available in App | Allied Health Exam Prep |
| Official Source | NHA official website ↗ |
CCMA Communication and Customer Service: FAQ
How much of the CCMA covers Communication and Customer Service?
Communication and Customer Service accounts for 10% of the CCMA. NHA publishes the official exam content outline with the most current weighting. The C3RT app covers all 4 CCMA content areas.
What is the CCMA exam format and how does Communication and Customer Service fit in?
The CCMA has 4 content areas. Communication and Customer Service is content area 4 of 4 and carries 10% of the total exam weight. The other content areas are Patient Care, Patient Intake and Documentation, Administrative Duties.
How do I study for the Communication and Customer Service section of the CCMA?
Targeted practice by content area is the most effective approach. The C3RT Allied Health Exam Prep app for iOS and Mac tags every practice question by content area, so you can isolate Communication and Customer Service questions, track your accuracy, and focus study time on your weak spots. Combine focused practice sets with full-length timed mock exams as your test date approaches.
How many questions are on the CCMA and what is the passing score?
The CCMA is administered by NHA. Visit the official NHA website for the current exam format, question count, and time limits, as these can change between exam versions. The C3RT app covers all current content areas including Communication and Customer Service.
Where can I find official NHA resources for Communication and Customer Service?
The official source for CCMA content outlines and study resources is the NHA website. The exam blueprint, which details all content areas including Communication and Customer Service, is published there. C3RT is not affiliated with NHA. It is a third-party practice platform that supplements official materials with thousands of practice questions, flashcards, and study tools across all 4 content areas.
Communication and Customer Service is a content area on the NHA Certified Clinical Medical Assistant (CCMA) (CCMA), a Allied Health & Medicine exam administered by NHA. C3RT is not affiliated with NHA. Certification names and trademarks are the property of their respective organisations. Official exam information is available at the NHA website.